BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20190930T123000Z
DTEND:20190930T163000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Downtown Ferndale - Zing Train The Art of Giving Great Service
DESCRIPTION:ABOUT THE WORKSHOP\n\nZingerman's of Ann Arbor shares their approaches to customer service\, including tools and techniques and how to get past roadblocks and implement in-house customer service improvement initiatives. Topics covered: \n\n	3 steps to giving great service\n	5 steps to handling customer complaints\n	Recognition of service success
X-ALT-DESC;FMTTYPE=text/html:ABOUT THE WORKSHOP<br />\nZingerman&#39\;s of Ann Arbor shares&nbsp\;their approaches to customer service\, including tools and techniques and how to get past roadblocks and implement in-house customer service improvement initiatives. Topics covered:&nbsp\;\n<ul>\n	<li>3 steps to giving great service</li>\n	<li>5 steps to handling customer complaints</li>\n	<li>Recognition of service success</li>\n</ul>\n
LOCATION:Ferndale Area District Library 222 E. 9 Mile\, Ferndale
UID:e.1562.24633
SEQUENCE:3
DTSTAMP:20260524T223144Z
URL:https://business.rrc-mi.com/events/details/downtown-ferndale-zing-train-the-art-of-giving-great-service-24633
END:VEVENT

END:VCALENDAR