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BEGIN:VEVENT
DTSTART:20170727T140000Z
DTEND:20170727T150000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Strategic Customer Care - Building Customer Loyalty Workshop
DESCRIPTION:Visit our monthly workshop to learn about our new program   Strategic Customer Care at Sandler Training in Troy. \nJoin us on the fourth Thursday of the month .\n\nEvery manager hires friendly\, helpful employees for the front line of their company. But do we really know what are people are saying to our hard-earned customers every day? Listen in on their conversations and you may find that they  \n\n\n\nAre always busy\, but rarely productive\n\nAre missing sales opportunities due to a 'that's not my job' attitude\n\nOver-promising in order to make customers happy short term\, but causing problems long term\n\nCausing friction internally due to poor communication skills and misunderstandings\n\nAre good employees but are leaving your company because of supervisory issues\n\n\n\nJoin us for a Round Table discussion with other Owners\, Presidents and Managers on...\n\n\n\nWhy Customers Leave\, And What To Do About It!\n\n \n\n\n\n\nMore details can be found on our website:  http://www.meier.sandler.com/Customer Care\n\nPlease let me know if you are interested in joining us\, or registering your staff.\n\ncontact - Susan Rafftery\n\n             susan.rafftery@sandler.com\n\n                248.688.9805\n\nWe'd be honored if you'd join us!
X-ALT-DESC;FMTTYPE=text/html:<span style="font-family:bookman old style\,serif"><span style="font-size:11.0pt">Visit our monthly workshop to learn about our new program &ndash\; Strategic Customer Care at Sandler Training in Troy. </span></span>\n<p>Join us on the fourth Thursday of the month .<br />\nEvery manager hires friendly\, helpful employees for the front line of their company. But do we really know what are people are saying to our hard-earned customers every day? Listen in on their conversations and you may find that they &hellip\;<br />\n<br />\nAre always busy\, but rarely productive<br />\nAre missing sales opportunities due to a &lsquo\;that&rsquo\;s not my job&rsquo\; attitude<br />\nOver-promising in order to make customers happy short term\, but causing problems long term<br />\nCausing friction internally due to poor communication skills and misunderstandings<br />\nAre good employees but are leaving your company because of supervisory issues<br />\n<br />\nJoin us for a Round Table discussion with other Owners\, Presidents and Managers on...<br />\n<br />\nWhy Customers Leave\, And What To Do About It!</p>\n\n<div>&nbsp\;</div>\n<br />\n<br />\n<span style="font-size:14px"><span style="font-family:bookman old style\,serif">More details can be found on our website</span><span style="color:rgb(47\, 84\, 150)"><span style="font-family:bookman old style\,serif">:&nbsp\; </span></span><a href="http://www.meier.sandler.com/we-serve/customer-service-inside-sales"><span style="color:rgb(47\, 84\, 150)"><span style="font-family:bookman old style\,serif">http://www.meier.sandler.com/Customer Care</span></span></a><br />\n<span style="font-family:bookman old style\,serif">Please let me know if you are interested in joining us\, or registering your staff.<br />\ncontact - Susan&nbsp\;Rafftery<br />\n&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; <a href="mailto:susan.rafftery@sandler.com">susan.rafftery@sandler.com</a></span><br />\n&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;248.688.9805<br />\n<span style="font-family:bookman old style\,serif">We&rsquo\;d be honored if you&rsquo\;d join us!&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; </span></span><br />\n&nbsp\;
LOCATION:Sandler Training\, 100 W Big Beaver Rd\, Suite 100\, Troy\, MI 48084
UID:e.1562.11994
SEQUENCE:3
DTSTAMP:20260526T135317Z
URL:https://business.rrc-mi.com/events/details/strategic-customer-care-building-customer-loyalty-workshop-11994
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