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Director of Recruitment

Annette Testa-Young- Northwestern Mutual
Job Description
Director of Recruitment, Director of Selection, Director of Recruitment and Selection, Director of Recruitment and Development

Job Description
This role is responsible for all recruitment efforts of the district network office or network office. The process of sourcing, recruiting and selecting financial representatives is conducted and continuously improved by this individual. He or she has primary responsibility in the office to build high-level quality relationships in the community and to promote the Northwestern Mutual career, generate referrals and develop centers of influence (COIs). He or she plays a key role in creating and leading the recruiting plan to reach activity and contract goals. Creativity, exceptional communication skills and drive to achieve are critical in this position.

Although percentages of time may vary depending on the number of recruiters in the office, a person in this role should devote approximately 10–15 percent of his/her time managing and developing recruiters and leaders in all aspects of recruiting and selection.

Primary Responsibilities

• Build and develop effective referral sources with FRs/staff, develop productive centers of influence (COIs), and develop qualified lead strategies from a variety of sources (i.e. referrals, COIs, advertising, career fairs, social media, etc.)
• Create and execute on district network office or network office recruiting plan to reach activity and full-time contract goals
• Actively participate in community clubs and organizations to promote and brand Northwestern Mutual
• Promote the benefits of office growth and recruiting successes within the office
• Develop and coordinate advertising and marketing strategies to include ads, direct mail, community events, etc.
• Develop relationships with other Northwestern Mutual recruiters to share leads and best practices

• Be knowledgeable on information and language regarding all aspects of the financial representative career and each step of the selection process
• Review resumes and schedule initial interviews
• Specific selection process accountability to include but not limited to screening candidates, conducting initial interviews, administering selection tools and guiding candidates through the selection process
• Maintain integrity and consistency of the selection process
• Identify and lead implementation of improvements to the selection process
Rev 06/21
• Effectively communicate with candidates
• Manage the transition of candidates offered a contract with the network or district network office, including the Contract, Licensing and Registration process, as well as training and development
• Oversee any pre-contract training to be done by the candidate

• Build, audit, and refine the selection process as needed
• Guide leadership team in developing specific recruiting strategies and activities necessary to reach
recruiting goals
• Monitor and report on actual versus needed activity and results of recruiters and leadership team members
• Participate in company and industry training programs and work to improve the recruiting and selection skills of the entire leadership team
• Direct and supervise the recruiting activities of the Campus Recruiter and the Recruiting Coordinator
• Manage office recruitment budget
• Create and execute on a professional development plan built with input and guidance from the Managing Partner, Managing Director, or Chief Development Officer

Accountability, Tracking, and Analysis
• Analyze recruiting ratios to identify inefficiencies in selection process; establish and implement improvements
• Utilize home office-supported software to maintain the candidate database and accurate records of prospects to ensure efficiency of the selection process
• Prepare activity/results for leadership team meetings and coordinate regular meetings to review, assess, and establish actions based on the data
• May include the oversight of contract and licensing responsibilities

• Bachelor’s degree preferred
• Three or more years progressively responsible work experience, preferably in sales, recruiting or related field; experience in the financial services or related industry is desired
• Strong communication skills required with the ability to build rapport and influence others
• Experience with prospecting; generating leads via phone or face-to-face interactions preferred
• Strong personal network and/or community involvement to leverage from a recruiting perspective

Competencies Competency Description
Action Oriented
Enjoys working hard; is action oriented and full of energy for the things he/she sees is challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
Decision Quality
Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions
Drive for Results
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
Interpersonal Savvy
Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees
Priority Setting
Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus
Contact Information

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