Treatment Coordinator

Rivercrest Orthodontics
Job Description
_ Explain the treatment plan, address patient concerns and answer any questions
_ Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
_ Build trust, and understand the patient’s objectives
_ Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
_ Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
_ Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
_ Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
_ Track patient accounts receivable and outstanding balances to ensure timely payment.
_ Assist in Practice’s collections protocol for all outstanding balances.
_ Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
_Complete Excel tracking documents on time.
_Conduct clerical duties


Qualifications Treatment Coordinaton

_ Must have experience customer service with special emphasis on closing sales. 3+ years' experience preferred.

_ We understand that an applicant might not be trained in the orthodontic field. Therefore, training will be provided to understand and present orthodontic treatment plans.
Contact Information