Downtown Ferndale - Zing Train The Art of Giving Great Service
ABOUT THE WORKSHOP
Zingerman's of Ann Arbor shares their approaches to customer service, including tools and techniques and how to get past roadblocks and implement in-house customer service improvement initiatives. Topics covered:
- 3 steps to giving great service
- 5 steps to handling customer complaints
- Recognition of service success
Date and Time
Monday Sep 30, 2019
8:30 AM - 12:30 PM EDT
Monday, September 30, 2019
8:30 am - 12:30 pm
Location
Ferndale Area District Library
222 E. 9 Mile, Ferndale
Fees/Admission
Cost is $20
Register with Cindy Wilcox, Ferndale DDA, (248) 546-1632, or cindy@downtownferndale.com
Contact Information
Cindy Wilcox, Ferndale DDA, (248) 546-1632, or cindy@downtownferndale.com
Send Email
Printed courtesy of www.rrc-mi.com/ – Contact the Rochester Regional Chamber of Commerce for more information.
71 Walnut , Rochester, MI 48307 – (248) 651-6700 – info@rrc-mi.com