The importance of insurance product lines offered is to provide customers with insurance opportunities they never realized. It's important to the extent that quality of the services provided meet the client’s needs, provides benefit and educating consumers on insurance protection.
The challenge this agency faces is retention of customers in the face of premium increases, competition and acquiring new accounts. To accomplish this require investing time, continuing education, licensing staff, marketing, and involvement in community activities.
Typically customers desire adequate protection against loss appropriately, promptly, claims expeditiously, and to constantly seek out new ways to obtain better protection of financial assets It’s very critical to communicate the importance of proper insurance coverage and conduct periodic review of a client's portfolio.

• Robert P. Matouka
  Owner
  414 S. Main Street

  Suite 211B

  Rochester, MI 48307
  Phone: (248) 652-7333
  Send an Email

Downtown Rochester main and 4th street across from the Penny Black restaurant