Retail Jewelry Sales Associate
Location: J. Thomas Jewelers – 2254 Crooks Rd, Rochester Hills, MI
Schedule: Full-Time | Tuesday–Saturday | No Evenings | Closed Sunday & Monday

Company Description
J. Thomas Jewelers is a trusted, independently owned jewelry store proudly serving Rochester Hills and the surrounding communities for 30 years. Known for exceptional customer service and a reputation for excellence, we specialize in high-quality jewelry that celebrates life’s most meaningful moments. We are committed to building lasting customer relationships and creating a warm, welcoming environment for every guest.

Position Overview
We are seeking a friendly, motivated, and customer-focused Retail Sales Associate to join our team. This is an on-site role where you will assist clients with their jewelry selections, provide knowledgeable product guidance, and help create an outstanding shopping experience. You’ll serve as a brand ambassador for J. Thomas Jewelers, ensuring every interaction reflects our commitment to service, quality, and integrity.

Key Responsibilities

· Greet and engage customers, offering personalized service and product recommendations

· Develop strong client relationships and maintain ongoing clientele efforts

· Present and showcase jewelry collections with confidence and enthusiasm

· Process sales transactions accurately using retail software systems

· Maintain store appearance, including displays, cases, and merchandising

· Assist with inspections, cleanings, and general jewelry service needs

· Learn product lines thoroughly to provide expert-level customer guidance

· Support daily store operations and collaborate with team members

· Participate in provided jewelry sales training and certification programs

Qualifications

· Excellent communication and interpersonal skills

· Retail sales and customer service experience preferred

· Strong product knowledge skills or willingness to learn

· Passion for building customer relationships and achieving sales goals

· Basic computer skills for point of sale and retail software

· Ability to work Tuesday through Saturday (additional hours during holiday season)

· Previous jewelry experience is a plus, but not required

· High school diploma or equivalent required

Why Join Us?

· Supportive, family-oriented work environment

· Hands-on training and jewelry sales certification programs

· Career opportunity to be part of a respected, established local brand

· Regular daytime schedule with no late evenings

To Apply: Send us a message or submit your resume here:

https://www.jthomasjewelers.com/pages/careers